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Business Traveller – The leading magazine for frequent flyers

W Seattle completes revamp

All 415 rooms have been redesigned and the hotel’s lobby and Trace restaurant have been renovated

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International hospitality brands expand in India

Carlson Rezidor, Hyatt Hotels and Resorts, and Hilton Worldwide are growing existing brand presence and launching new brands in the country

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Analysis: Why business travellers like writing hotel reviews

David Churchill looks at the growth of user-generated hotel reviews, and how chains are taking the market seriously

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IHG opens Even Hotels Brooklyn

The 202-room hotel is the second New York property under IHG’s “wellness-minded” Even Hotels brand

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China Airlines gears up for A350 delivery

The carrier’s first A350 aircraft has completed cabin furbishing and engine installation, and will begin test flights early next month

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Tianjin Airlines to operate flights to Auckland

The airline becomes the latest Chinese carrier to launch flights to New Zealand

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Mumbai Airport to get a third terminal

It may be built in Kalyan as the existing terminals are operating on full capacity

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Indian airlines may soon offer inflight internet

The government will take a definite stand on this in the coming week

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Japan Airlines to deploy B787 on Jakarta flights

The B787-8 will replace the B767-300ER, and begin operating the Tokyo Narita–Jakarta route from January 9, 2017

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Korean Air to introduce no-show fees

The airline will impose the fees on passengers who do not cancel their reservations prior to departure, as well as those who fail to board their flights after checking in

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Travolution

OTA eDreams ODIGEO sets sights on improving long-term profitability
European OTA eDreams ODIGEO says it will continue to focus on profits and the long-term sustainability of the business even if it means taking a hit in the short term. The firm said growth this financial year will be concentrated in the first quarter as it invests in a transformation plan ahead of reduced growth … Continue reading OTA eDreams ODIGEO sets sights on improving long-term profitability Read More
Cyprus Premier integration makes accommodation available on Multicom’s FindandBook
North Cyprus specialist Cyprus Premier has added its accommodation range to flights on Multicom’s FindandBook trade booking platform. The integration means agents using the system can access Cyprus Premier’s 100 hotels and 150 villas and apartments. Multicom said agents can expect “excellent availability at extremely competitive rates” and a wide range of options for groups, … Continue reading Cyprus Premier integration makes accommodation available on Multicom’s FindandBook Read More
Icelolly.com wonders at Brits’ geographical knowledge after survey fail
Brits have been exposed as having poor knowledge of ancient, modern and natural wonders of the world in a study by online holiday deals site icelolly.com. The site found only 6% of Brits could identify all of the modern wonders correctly while 13% named Disney World Florida as a modern wonder of the world. Other … Continue reading Icelolly.com wonders at Brits’ geographical knowledge after survey fail Read More
Augmented reality and VR will transform travel, according to Expedia study
The holiday booking process of the future will be “completely transformed” through the use virtual and augmented reality technologies. These will allow travellers to have a deeper understanding of what a destination ‘feels like’ before making a booking, Expedia predicts. Social media will also be an integral part of the entire travel journey, from the … Continue reading Augmented reality and VR will transform travel, according to Expedia study Read More
Jon Platt turns to crowdfunding for term-time legal battle
A dad who won a landmark legal battle on term-time holidays is appealing for financial support from individuals in the trade to fight a government-backed appeal. Jon Platt won his case in May, when the High Court ruled he did not have to pay a £120 fine to the Isle of Wight Council because his … Continue reading Jon Platt turns to crowdfunding for term-time legal battle Read More
Guest Post: How to drive customer loyalty through choice and redemption
By Dan Martin, head of commercial at Collinson Latitude Driving long-term loyalty and customer engagement is a key strategy in most businesses’ objectives, and a customer loyalty programme can play a big role in contributing to this success. This is especially true when other elements of the buying decision, such as price and service levels … Continue reading Guest Post: How to drive customer loyalty through choice and redemption Read More
New fears of knock-on failures from Lowcost’s bed bank
The bed bank arm of Lowcost Travel Group, Lowcostbeds, had yet to enter insolvency this week, raising fears of knock-on failures and of holidaymakers arriving at hotels to find rooms unpaid for. Lowcost Travel ceased trading on July 15 with up to 300,000 customers of online agent Lowcost Holidays booked or abroad and a £65 … Continue reading New fears of knock-on failures from Lowcost’s bed bank Read More
Routehappy launched pay-as-you-go option for Scores and Amenities feature
Airfare merchandising platform Routehappy has launched a new pay-as-you-go service for its Scores and Amenities feature. The firm says the new development offers partners a more flexible way to integrate, test and pay for the service. Routehappy said Scores and Amenities Pay-as-you-go will give smaller sites an instant, cost-effective way to integrate and pay while … Continue reading Routehappy launched pay-as-you-go option for Scores and Amenities feature Read More
Alpine Elements tie-up with Comtec and Eysys for personalisation and relevancy in ecommerce
Specialist winter sports and summer activity holiday operator Alpine Elements has signed a deal with Comtec and sister firm Eysys to become its new ecommerce platform. Alpine Elements says its intends to pursue a strategy of aggressive expansion as it looks to improve the online experience for its clients. The deal with Comtec will see … Continue reading Alpine Elements tie-up with Comtec and Eysys for personalisation and relevancy in ecommerce Read More
Deal lets Tesco Clubcard holders spend points with My America Holiday
An exclusive partnership has been secured by US specialist My America Holiday for Tesco Clubcard holders. The operator is offering ‘swaps’ worth up to £270 in exchange for vouchers from the supermarket giant’s loyalty scheme to go towards the cost of holidays. Travel tokens can be then used towards trips to more than 200 destinations … Continue reading Deal lets Tesco Clubcard holders spend points with My America Holiday Read More
Secret Escapes expands to four new European markets
Travel flash sales site Secret Escapes is expanding into four new countries in Europe. The company has started operating in France under the name Evasions Secrètes as well as Slovakia, Hungary and the Czech Republic under the name Travelist. The French and eastern European expansion, as well as the company’s recent growth into four Asian … Continue reading Secret Escapes expands to four new European markets Read More
Guest post: How mobile technology offers an intimate future
By Charles Duncombe, marketing director of Holidays Please At the start of the year Gartner said “Device mesh” was the number one strategic technology trend for the year. While it sounds like something to calibrate fishnet tights, it’s actually even more intimate than that. In simple terms, it is where you use the sensors that are … Continue reading Guest post: How mobile technology offers an intimate future Read More
Cruise.co.uk sold to Bridgepoint Development Capital for £52 million
The deal means private equity firm Risk Capital Partners, which acquired the online travel agency three years ago, has exited and sold its majority stake to Bridgepoint. Several other bidders were involved in the process, and it is understood that Bridgepoint wasn’t the highest bidder. The investment will help spearhead Cruise.co.uk’s UK and international growth.  … Continue reading Cruise.co.uk sold to Bridgepoint Development Capital for £52 million Read More
We were burnt by Unister collapse, admits Travelport boss
Travelport has admitted it has been burnt by a deal struck with German travel company Unister last August, under a year before it went spectacularly out of business. Speaking as the GDS announced second quarter trading had been undermined by the collapse to the tune of $11 million, chief executive Gordon Wilson described the deal … Continue reading We were burnt by Unister collapse, admits Travelport boss Read More
Flight Centre announces merger of StudentUniverse website and GapYear.com social network
Specialist travel booking website StudentUniverse and the Journeys are Made @ GapYear.com social network have been merged. As a result of the merger GapYear.com will operate as an independent website and its employees will merge with StudentUniverse UK. Prior to the merger, Journeys are Made @ GapYear.com and StudentUniverse were both separate student travel entities operating … Continue reading Flight Centre announces merger of StudentUniverse website and GapYear.com social network Read More
Travolution Awards finalists revealed
The Travolution Awards 2016 will be a special event this year as the brand marks its 10th birthday. Below is the roll call of companies shortlisted for this year’s awards. A total of 110 entries in four categories are vying for these 22 awards which will be handed out on the evening of November 29 … Continue reading Travolution Awards finalists revealed Read More
Travelport takes quarterly hit from Unister failure but maintains positive outlook
Travelport suffered a net loss of $14 million in the three months to June 30 as operating income fell by 40% to $38 million year-on-year. The second quarter decline was down purely to the failure of German online travel company Unister that filed for insolvency following the death of its founders in a plane crash … Continue reading Travelport takes quarterly hit from Unister failure but maintains positive outlook Read More
Travelsupermarket.com blames poor market conditions for revenue fall
Poor market conditions and lower visitor numbers were blamed for a fall in first half revenues at Travelsupermarket.com. Revenue dropped by 19% to £11.1 million from £13.7 million in the first six months of last year. “As first highlighted in March, challenges in the holiday market remain and remedial work is likely to continue through … Continue reading Travelsupermarket.com blames poor market conditions for revenue fall Read More
Travelsupermarket.com blames poor market conditions for revenue fall
Poor market conditions and lower visitor numbers were blamed for a fall in first half revenues at Travelsupermarket.com. Revenue dropped by 19% to £11.1 million from £13.7 million in the first six months of last year.   “As first highlighted in March, challenges in the holiday market remain and remedial work is likely to continue … Continue reading Travelsupermarket.com blames poor market conditions for revenue fall Read More
Expedia expands Travelport deal to access hotel and car content
Expedia is to extend its use of Travelport’s travel commerce platform in multiple European countries as part of an expanded partnership. Read More

Travel Weekly

Hapag-Lloyd Cruises to build two expedition ships
Hapag-Lloyd Cruises has announced plans for two new expedition ships. Read More
Comment: The biggest travel trends are almost too obvious
Multi-generational holidays may be a less glamorous trend than some, but Brighter’s Steve Dunne says a recent experience has convinced him of its significance Read More
Engine problems force Dreamliner cancellations
Japan’s All Nippon Airlines will be forced to cancel up to 300 flights after problems emerged with the engines on its Boeing 787 Dreamliners. Read More
Jet2holidays announces VIP agent conference plans
Jet2holidays has announced details of its 2016 agent conferences. Read More
Hotel rate rises outstrip inflation in Europe and US
Average hotel room rates in Europe and the US rose faster than inflation in July despite overall occupancy remaining flat. Read More
Three in four Brits to holiday in UK this weekend
Almost three out of four Britons planning a break for August Bank Holiday will stay in the UK, according to research on behalf of the British Vehicle Rental and Leasing Association (BVRLA). Read More
VisitBritain welcomes new government tourism action plan
A new UK government tourism strategy has been welcomed by VisitBritain/VisitEngland. Read More
Hays Travel takes on Lowcost staff following collapse
Hays Travel has taken on 13 former Lowcost Travel Group staff, following the failure of the online travel business in July. Read More
Costa Rica flying high at top of Gold Medal’s growth chart
Long-haul trade supplier Gold Medal has revealed its fastest growing destinations for 2016, with Costa Rica capitalising on new flights from the UK and taking top spot. Read More
Tauck’s UK boss Ray Steward departs touring and river cruise specialist
Steward had been the country manager for the escorted touring and river cruise specialist since February 2014, when it first launched its UK office. Read More
Ryanair claims ‘world’s favourite airline’ status on back of Iata figures
Ryanair has seized on latest Iata customer data that it says confirms its transformation from the budget airline everyone loved to hate to the one everyone loves. Read More
Special Report: As the sharing economy grows, so do calls for its regulation
UNWTO New Business Models in Tourism Seminar: Demands to enforce regulation of the sharing economy sector are growing, Ian Taylor reports from Lithuania Read More
Man charged after murder of British backpacker
A 29-year-old Frenchman has been charged in Australia with the murder of British backpacker Mia Ayliffe-Chung. Queensland Police have named the suspect as Smail Ayad. Read More
Bank holiday will see two million Brits head abroad, says Abta
As many as two million people are expected to travel overseas this bank holiday weekend, Abta estimates. Read More
Advantage kicks off 2017 book early campaign
The Advantage Travel Partnership has kicked off its ‘Book early’ campaign for 2017. Read More
Thriving indie agents open new stores across the UK
Independent agents across the UK are hailing the high street’s enduring popularity after expanding their bricks and mortar presence. Read More
Britain to enjoy £1.25bn bank holiday boom
More than five million Brits are planning an overnight trip in the UK for the August Bank Holiday, according to VisitEngland. Read More
High street revival as consumers 'reject OTA poor service'
Scottish agency Barrhead Travel says good retail locations 'are the way forward' Read More
Paul Riches not being replaced at Youtravel
Bed bank sets out strategy to grow profitability with trade partners through differentiated product Read More
Comment: Happy and glorious
As I write this week’s column, the TV screens in the Travel Weekly offices are dominated by pictures of Team GB’s triumphant Olympians returning from Rio on board a specially customised British Airways Boeing 747. Read More

Travel Weekly

10 of the best wildlife tours
Clients won’t forget these animal magic encounters, writes Aby Dunsby. Read More
Escorted tours: Foodie Macedonia
Fancy trying something new on the menu? Get a taste of Macedonia, writes Katie McGonagle. Read More
Escorted Tours: Bridging the gap
Gap years are growing up, meaning more potential bookings, says Aby Dunsby. Read More
Escorted tours: South Africa's Garden Route
The Garden Route is an easy way into South Africa, finds David Whitley. Read More
Active and adventure: A little less conversation
Add a little more action to any escape, writes Katie McGonagle. Read More
Europe: The road less travelled
Avoid the crowds with an active break to Europe’s undiscovered gems, says Aby Dunsby. Read More
Theme Parks: Ready, steady, Mako
SeaWorld’s newest rides are a real thrill, finds Travel Counsellors’ Gillian Davis. Read More
Family holidays: Generation next
Keep the whole clan happy with an extended family holiday in Orlando, writes Lucy Huxley. Read More
Malaysia: City v beach
Get the best of both worlds with a twin-centre trip to Malaysia, says Jennifer Morris. Read More
Asia: Turning Japanese
See a different side of Tokyo, says Katie McGonagle. Read More
Responsible travel: bright ideas
Responsible travel can make a trip more colourful, finds Kerry Cook. Read More
10 of the best sustainable swaps
Turn these classic holidays into responsible stays, writes Meera Dattani. Read More
Short breaks: 10 of the best city-plus-beach breaks
Why choose city or shore when you can have both, asks Katie McGonagle? Read More
Family holidays: back to nature
Get back to nature with a family-friendly break, says Aby Dunsby. Read More
Family holidays: quirky Christmas breaks
Why not break with tradition and try a different Christmas this year, asks Aby Dunsby. Read More
North Africa – Nile cruise
Cruise like a queen through the Valley of the Kings, writes Clare Walsh. Read More
Canada – 48 hours in St John’s
Food and wildlife fans will find something to love in North America’s oldest city, writes Nikki Bayley. Read More
Canada – wilderness holidays
Embrace Canada’s open spaces with a back-to-nature break, writes Nikki Bayley. Read More
Hotels, Resorts & Spas: teach yourself spa techniques
Reap the benefits of a spa break long after the holiday is over, says Aby Dunsby. Read More
Switzerland: scenic rail journeys
A rail journey is a great way to admire Switzerland’s beauty, says Aby Dunsby. Read More
Breaking Travel News

Breaking Travel News

News: Hampton Inn & Suites by Hilton opens in Mexico
Hilton Worldwide is continuing its expansion in Mexico with the opening of its newest property, Hampton Inn & Suites by Hilton Salamanca. The 128-room hotel joins the Hampton by Hilton family which also includes Hampton Inn & Suites by Hilton and Hampton by Hilton hotels.
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News: Marriott Rewards, Korean Air ink deal
Marriott Rewards is partnering with global aviation innovators Korean Air to give members even more ways to earn miles. This new partnership will offer Marriott Rewards members the flexibility to earn Korean Air SKYPASS miles when they stay at more than 4,300 hotels across 17 distinctive global brands within the loyalty program’s portfolio.
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News: Aloft unveils voice activated hotel room
Starwood Hotels’s Aloft brand has unveiled a voice-activated hotel room. Each room has an iPad running a custom Aloft app that can be used to control the temperature, lighting and more via Siri, the voice-activated function.
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News: Fairmont joins forces with AccorHotels Group
Fairmont Hotels & Resorts is joining forces with global hotel company AccorHotels Group. This milestone offers an unparalleled growth opportunity for Fairmont, and instantly positions AccorHotels as a global hospitality leader and a key player in the luxury hotel market.
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News: New appointment for Jumeirah at Etihad Towers
Jumeirah at Etihad Towers, a social and gourmet hub in the heart of UAE’s capital, has appointed Tarek Madanat as the new Director of Sales and Marketing.
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News: Hilton plans Conrad and Garden Inn properties in Kuwait
Hilton Worldwide has revealed plans to open two new properties under its Conrad Hotels and Resorts, and Hilton Garden Inn brands in Kuwait. The properties are scheduled to open in early 2019, and will be situated within the expanded Avenues Mall in Kuwait City.
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News: New appointment for Sabre
Sabre Corporation has appointed Florian Tinnus vice president of global sales and account leadership for Sabre Traveler Experience. In this role, Florian will focus on developing a global commercial strategy to drive and expand corporations’ adoption of Sabre’s integrated mobile solutions.
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News: Travelport Japan appoints new md
Travelport has appointed a seasoned travel industry executive as its new Managing Director for Travelport Japan.  Osamu Tokairin has recently joined the company to lead the expansion of Travelport’s presence in Japan following the announcement of the acquisition of its third party distributor in April.
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News: Emirates enhances service to Khartoum
Emirates is set to upgrade its service between Dubai and Khartoum with the deployment of a larger Boeing 777-300ER on the route from 1st September 2016.
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News: Etihad rolls out new campaign with Bloomingdale’s
Etihad Airways has partnered with luxury department store Bloomingdale’s – Dubai as the retailer launches its Fall 2016 seasonal campaign. The airline is showcasing its iconic ‘penthouse in the sky’, The Residence, inside the store at Dubai Mall.
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News: EVEN Hotels opens fourth hotel
InterContinental Hotels Group is opening the EVEN Hotels brand’s fourth hotel and second New York City location, the 202-room flagship EVEN Hotels Brooklyn.
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News: Hyatt Place and Hyatt House brands expand
The Hyatt Place and Hyatt House brands continue growth in new markets with the opening of 10 hotels across the globe during the second quarter of 2016.
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News: Lufthansa cabin crew accept new contract offer
Lufthansa has welcomed the approval by the members of the Unabhängige Flugbegleiter Organisation (UFO), the union of the company’s crew staff, of the terms and conditions of the proposed new collective labour agreements cabin personnel. The approval promises longer-term industrial peace on the collective labour agreements front, the airline said in a statement.
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News: UK government unveils Tourism Action Plan as prices fall
The UK government had unveiled a series of measures designed to boost the domestic tourism sector. Branded the Tourism Action Plan, the agenda aims to capitalise on the weaker pound currently making trips cheaper for overseas visitors. The pound has fallen from $1.49 on the day of the Brexit referendum in July to lows of $1.28 in July and August.
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Focus: Take A Break Travel Names Four of the Best Cruise Destinations in the World
Choosing a cruise for the amenities alone is overwhelming, but deciding on the location you want to travel to can be even harder. There are so many options to choose from and a plethora of activities to do in every destination. You want to pick a place where you will get your money’s worth and never feel unsure of what to do. For those novice cruise travelers or experts looking for something new, these destinations will not disappoint.
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Focus: Staying in Ocean City, MD
Labor Day dates and after offer great weather at Ocean City, MD. Fewer tourists, sea breezes, and mild surf invites first time tourists and returning visitors well into late fall. Maybe it’s the white sands, the game fish, and the fantastic golfing, but people are still discovering what Ocean City has to offer. So, if you’re staying in an OCMD hotel for the first time or returning for the fun, consider what the city has to offer.
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News: Cruise Lines International Association welcomes French America Line
Cruise Lines International Association has announced the addition of new Regional Cruise Line Member – French America Line, America’s premium river cruise tour. The river cruise company joins the growing number of CLIA Cruise Line Members, totalling 62 cruise lines.
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News: InterContinental Hotels signs five Holiday Inn properties across Germany
InterContinental Hotels has announced that the group will add five new Holiday Inn brand family hotels to its growing presence in Germany. The hotels will be developed in three federal states across the country and confirm IHG’s successful expansion in the market. IHG has 64 hotels in Germany and 33 in the pipeline, including 53 Holiday Inn brand family hotels open with 32 in the pipeline.
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News: Allanson to head up Outrigger Konotta Maldives Resort
Outrigger Enterprises Group has appointed John Allanson as the general manager of Outrigger Konotta Maldives Resort, an exclusive sanctuary of over-water bungalows and exquisite villas located within the crystal waters of the Gaafu Dhaalu Atoll. He will commence his position immediately and will report to Paul Richardson, executive vice president and chief operating officer in Outrigger’s corporate office in Hawaii.
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News: Four Seasons Anguilla opens to bookings ahead of October Debut
Just when things start to get chilly further north, one of the Caribbean’s finest beachfront resorts will reopen with a new name and a new attitude. Debuting this October, the new Four Seasons Resort & Residences Anguilla is extending several limited-time offers to welcome sunseekers to the beautiful island of Anguilla, and introduces new features and experiences to those who already know it well.
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